Do your gift certificates expire?

Nine Stones gift certificates do not expire. Some of our older electronically issued gift cards do show an expiration date, please disregard those dates.

Can I get a refund for a gift certificate I purchased?

Gift Certificates are non-refundable, but can be transferred to another person by calling the spa directly. Gift Certificates can be used towards the cost of services, gratuity, and retail products.

I am having trouble printing the gift certificate I purchased online!

Our digital gift cards are best printed from a computer and are not properly formatted to be printed from a mobile device. If you are having trouble printing your gift card, please contact us at (207) 772-8480 or email us at contact@ninestonesspa.com

I am booking an appointment but there is nowhere for me to enter my gift certificate?

Our online booking system only allows a credit card for online booking. No charges will be made to your card until checkout. At that time, you can use any form of payment for your services.

I have a gift certificate for a facial but I want a massage?

You can use the dollar value of your gift certificate towards any service or retail product.