Loyalty Rewards Program FAQ

  • How do I earn points?

    You earn 1 point for every $1 spent on services, retail, and gift certificate purchases.

  • How do I join the Loyalty Rewards Program?

    No sign-up is needed! All clients are automatically enrolled in our Loyalty Rewards Program.

  • Can I earn points when paying with a gift card?

    No, purchases made using a gift card do not earn points.

  • How many points do I need to redeem a reward?

    The minimum number of points needed to redeem is 250, which gives you $10 off a service. You can continue to accumulate points beyond 250 to receive a higher discount.

  • Can I redeem my points for anything?

    Points can only be redeemed toward services and cannot be applied to retail purchases or gift certificates.

  • Can I redeem my points for cash?

    No, points have no cash value and cannot be redeemed for cash.

  • Can I transfer my points to someone else?

    No, points are non-transferable and are tied to your account only.

  • Do I get points on my birthday?

    Yes! You'll receive 100 bonus points on your birthday. Just make sure we have your birthday on file so you don't miss out!

  • How do I make sure my birthday is on file?

    Let us know at your next visit and we'll get it added to your account!

  • Do my points expire?

    Points never expire! You can keep accumulating them to enjoy a bigger discount when you're ready to redeem!