Loyalty Rewards Program FAQ

  • How do I earn points?

    You earn 1 point for every $1 spent on services, retail, and gift certificate purchases.

  • How do I join the Loyalty Rewards Program?

    No sign-up is needed! All clients are automatically enrolled in our Loyalty Rewards Program.

  • Can I earn points when paying with a gift card?

    No, purchases made using a gift card do not earn points.

  • How do I redeem my loyalty points?

    Once you've accumulated at least 250 points, you can redeem them for $10 off any service! Points can be redeemed in increments of 250, so the more you save up, the more you can take off your visit:

    • 250 points = $10 off

    • 500 points = $20 off

    • 750 points = $30 off

    • 1,000 points = $40 off

    Just let us know at checkout how many points you'd like to use, and we'll take care of the rest!

  • Can I redeem my points for anything?

    Points can only be redeemed toward services and cannot be applied to retail purchases or gift certificates.

  • Can I redeem my points for cash?

    No, points have no cash value and cannot be redeemed for cash.

  • Can I transfer my points to someone else?

    No, points are non-transferable and are tied to your account only.

  • Do I get points on my birthday?

    Yes! You'll receive 100 bonus points on your birthday. Just make sure we have your birthday on file so you don't miss out!

  • How do I make sure my birthday is on file?

    Let us know at your next visit and we'll get it added to your account!

  • Do my points expire?

    Points never expire! You can keep accumulating them to enjoy a bigger discount when you're ready to redeem!